Refund policy

Due to hygiene and safety reasons, Earrings and Necklace Sets (that include Earrings) are FINAL SALE.

For rest of the items, if you're not completely satisfied with your purchase, you may initiate a return for unworn items with their original packaging within 14 days of delivery using self serve option in your Ganva account. Please refer to "HOW TO INITIATE A RETURN?" below.

If there was a bundle offer or a free gift with purchase offer, all the items of the bundle and/or the free gift should be returned together or else the full price of that item would be charged and reduced from the refund.

We're happy to offer free shipping on orders over $99. However, if your return brings the order total under $99 before shipping and taxes (free shipping minimum), a $10 (standard shipping charge) will be deducted from your refund. We appreciate your understanding.

Shipping charges are non-refundable.

Upon receiving and inspecting your return, we will issue a refund to your original payment method. Please allow 5-10 business days for the refund to appear on your statement.